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DChat

AI support with human control

Dchat gives small teams a governed AI front door backed by a human-owned inbox, so automation is proven with launch evidence before it expands. Teams start with a narrow, high-traffic support flow and grow coverage as the AI is validated. It emphasizes a hybrid model where AI handles inquiries while humans retain authority over quality and escalation.

What you get

Key capabilities of DChat.

Governed AI Front Door

AI answers incoming questions first while operating within human-defined guardrails and routing rules.

Human-Owned Inbox

Conversations land in a human-owned inbox so agents keep control over responses and handoffs.

Launch Evidence

It captures evidence of AI performance before automation is expanded to more traffic.

Tool Comparisons

The site compares Dchat against tools like Intercom and Zendesk, with self-hosted and customer-managed AI options.

Official site

Full documentation, live demos, and support live on dchat.com.

dchat.com

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